Jack C. Ngai

Jack Ngai recently added the CompTIA A+ credential to his list of accomplishments while continuing to excel as a Customer Service Representative for Independence Community Bank of Brooklyn, New York. His work with this organization includes a broad array of client-centered initiatives including account support, sales and computer systems maintenance, illustrating his diversity and adaptability. During his tenure, Jack earned the fourth-highest quarterly regional sales ranking as he completed professional development coursework and earned the CompTIA certification.

Prior to his exemplary service with Independence Community Bank, Jack completed 4 years of advanced training at Brooklyn College, earning his Bachelor of Science in Computer and Information Science with a minor in Multimedia Computing. This experience enabled him to develop the skills to install, support and maintain computer hardware, software and networks. Among his accomplishments during this time was the creation of an interactive HTML and Java-based learning environment for new graphic artists enabling the visualization of OpenGL transformations.

Further illustrating Jack’s versatility and broad-mindedness as an Information Systems Specialist is the position he held concurrently while completing his bachelor’s degree. His diverse experiences tracking technology industries as a Staff Writer for the Edge Review served as the raw material for numerous articles detailing advances in computer services, products and peripheral devices; his passion for knowledge and desire to interact with diverse specialists fueled his success in this position.

Jack Ngai has taken advantage of opportunities to combine stellar customer service with his keen interest in information technologies, and is well positioned to meet any challenges offered. He is a highly motivated professional with a solutions-oriented approach, and his strong time management, multitasking and systems administration skills truly set him apart from other IT Support Specialists.

Biography by Career Perfect